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BossLAB: Hospitality and Service Standards Workshop

True hospitality transcends good service. Excellent customer service  is essential for every business but it is not enough. Providing service  is the ​act of conducting tasks​. Providing hospitality is the ​art of  connecting with people​. Customers no longer base their loyalty on price, product, or even  great service. Rather, they come back to companies that… more BossLAB: Hospitality and Service Standards Workshop

BSED April Board Meeting

April 2021 Board Meeting Packet Please note that this meeting will be in-person on the 2nd floor ballroom of the Northern Hotel.

BSED Budget Workshop 2021

Please email rsvp@bigskyeda.org for Zoom meeting access. Budget Workshop FY22 Agenda

1 Million Cups Billings

"What can we, as a community, do to help you and your startup?" Join us for the next 1MC meetup! As always, we will feature presentations from 2 startups at different stages in growth and then you'll have a chance to ask questions and provide feedback through 15-20 minutes of Q&A. Program begins at 9:00am.… more 1 Million Cups Billings

1 Million Cups Billings

"What can we, as a community, do to help you and your startup?" Join us for the next 1MC monthly meetup! As always, we will feature presentations from 2 startups at different stages in growth and then you'll have a chance to ask questions and provide feedback through 15-20 minutes of Q&A. Doors open at… more 1 Million Cups Billings